Your reputation is what you say about yourself and what others say about you. Every day, customers are talking about your business on websites like TripAdvisor, Google Maps, Facebook, blogs and elsewhere, and this chatter has a direct impact on your revenue—it’s time you join the conversation. Canopy's new Reputation Management packages give you control over your online presence by helping you identify incorrect online listings, solicit and respond to reviews, benchmark yourself against competitors, and more!
Have you ever wondered how you can get more reviews for your business? With our software, you can follow up with customers through email to ask them about their experience—and then approve which reviews you want to be made public! You can also respond to reviews and be notified of dissatisfied customers so you can work to resolve their issue.
Do you wonder what people are saying about you? On top of reviews, Reputation Management finds mentions from news sites, blogs, and social networks so your business gets the full picture. You can also view a word cloud of what keywords are used most in your reviews.
Are you confused about your online presence and what it means for your business? If you're not sure where to start, we can offer you a free trial that will allow you to see how you rank in accuracy. Find out which online directories have your information wrong—it might be more than you think! Knowing about a problem is the first step towards the solution, and we can help you fix your online information so your customers can find you.
Catherine has a degree in English literature and a passion for all things marketing. As Digital Specialist, her focus is on web design, search engine optimization, social media, online presence management, and project coordination.